BPO Sales – BPOGenix

Outsourced Business Development

Let us partner with you with expanding your sales efforts and generating high-quality leads. Our experienced and trained BDR teams use the latest technology and tools to reach and engage with the right decision-makers at your target accounts. By outsourcing to us, you can save on recruitment and training costs while avoiding the hassle of managing a sales team in-house.

Michele Morrone

Founder CEO

Lead Qualification

Lead Qualification is a crucial step in the sales process, and outsourcing this service will help your organization save time and resources while increasing efficiency and revenue. Our team of experienced sales professionals will work closely with you to understand your target market and tailor our approach to best qualify leads, thus increasing the chances of closing more deals. We use advanced technology and data analysis to ensure that your sales team is only focusing on the most promising leads, giving them more time to close deals and increasing your bottom line. By using our lead qualification services, you can be sure that you are making the most out of your sales efforts and seeing real results.

Customer Service

At BPOgenix, we understand the importance of providing top-notch customer service to your clients. That's why we offer outsourced customer service solutions that are tailored to meet the unique needs of your business. Our team of highly trained and experienced customer service representatives are dedicated to delivering the highest level of service to your customers, helping to improve satisfaction and retention, and ultimately driving sales and revenue for your business.

By choosing BPO as your outsourced customer service provider, you'll have the added benefit of reducing costs and improving efficiency. We handle all aspects of customer service operations, leaving you free to focus on growing your business and increasing revenue. With our flexible service plans and custom-tailored solutions, we can work with you to create a customer service strategy that aligns with your goals and objectives. Let us help you take your customer service to the next level and give your customers the experience they deserve. Contact us today to learn more!

CRM Management

Our CRM management service will streamline your sales and customer management process. With BPOgenix, you organization will be better positioned to:

Effectively manage and maintain your CRM system
Effectively manage and maintain your CRM system
Benefit from CRM strategies that align with your business goals
Receive training and support for your team to effectively use the system
Benefit from CRM strategies that align with your business goals
With our service, you'll be able to focus on growing your business, and leave the complex CRM management to us. We will ensure you have all the information you need at your fingertips to make informed decisions, increase your sales, and have the true pulse of the business .
Integration of third party applications used by different cross functional teams with the CRM to have lead to cash visibility.

CRM management services include a variety of tools and processes to help businesses manage and improve their interactions with customers.

Contact Management: Storing and organizing customer information, such as contact details,purchase history and communication preferences.
Sales Management: Tracking leads, managing sales pipeline/forecast, generating reports on sales performance.
Marketing Automation: Creating and executing targeted marketing campaigns such email and social media marketing/advertisement.
Service Management: Managing customer service interactions, including ticket tracking, case management, customer satisfaction surveys.
Collaboration: Enabling team members to share customer information and collaborate on customer interactions across different departments and teams.
Integration: Integration with other business systems such as accounting, e- commerce platforms, streamline business process, sales applications , CSM applications and improve data accuracy.
Mobile Access: Making the CRM system accessible on mobile devices to allow sales and customer service teams to access customer information while on the go.
Customization/Enhancements: Providing options to customize the CRM system to meet the unique needs of the business.
Training and Support to help businesses get the most out of their CRM system.